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About: Russells Hall Hospital

I was very pleased with the care I received today at Russell’s Hall. I arrived early for my appointment and didn’t have to wait long at all after my appointment time. I spoke to a lovely nurse who was very reassuring, didn’t rush me, and answered any questions I had. I then waited 10 minutes in the procedure room for the Dr to arrive. The sigmoidoscopy only lasted 5 minutes and wasn’t half as bad as I anticipated! The department, including the toilets, were very clean and all staff were friendly and helpful.

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Response from Russells Hall Hospital

Thank you taking the time to provide feedback on our Maxillo-Facial department.

Our staff do everything they can to ensure the patient experience is a positive one and we are pleased to hear this was your experience on your recent sigmoidoscopy procedure.

I will forward your comments to the manager for this area to distribute to those involved, who I’m sure will be inspired to maintain the high standards they work towards.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful