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Very impressed with the service

Posted By Woodstock75

"Very impressed with the service"

About: Aberdeen Royal Infirmary / Gynaecology Services

(as the patient),

Greeted by very friendly receptionist and taken promptly into consulting room by Dr Nagdeve, whose manner was excellent. Very knowledgeable, and thorough, and took a holistic, person-centred approach. She instantly put me at ease and listened and responded to all my questions. She made what can be a discomfiting experience much more tolerable. I left feeling reassured and with a good understanding of the options available. I was very impressed with the service provided.  

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Responses

Response from Margaret Meredith, Nurse Manager, Womens Services, NHS Grampian 6 years ago
Margaret Meredith
Nurse Manager, Womens Services,
NHS Grampian

Submitted on 11/01/2018 at 11:59
Published on Care Opinion at 12:10

Dear Woodstock 75

Thank you for taking the time to feedback on your positive experience while visiting the gynaecology out patient department. I am delighted to hear that your consultation with Dr Nagdeve's was a positive experience, with her commmunication skills resulting in you feeling informed and involved in the choices available to you. I will share your feedback with her and the reception who welcomed you to the department.

Kind regards

Margaret Meredith

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