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"treated disrespectful"

About: Liverpool University Hospitals NHS Foundation Trust

i was a patient on ward 22 Oct2nd till 9th i was accused by a member of staff as being a drug user she passed this information onto her colleagues who then took it upon themselves to treat me like a criminal i was approached by the dr quite rightfully and asked was i a drug user this broke my heart i offered to take a drug test which she excepted after a 40 min wait baring in mind the room was full of patients i left and went to pals but because the dr was under the impression i was a user i have been sent home still very sick with a growth on my liver not sorted and the blood isnt getting to my heart properly i would rather die than return to that ward all am worried about is will this be on my records and the only thing I was guilty of was going to the front for a sigarete which they also asked me were did i get my money from to afford them I have just lost my husband and mum 9 days apart in the same hoymhsr of heart attacks and am struggling and was abused like this and now every pain i get in my cheat i think this is it the staff on that ward need to learn bedside manners and if anything happens to me i hold them responsible there was a few orher things that happened but I would be here to long

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Responses

Response from Liverpool University Hospitals NHS Foundation Trust 6 years ago
Liverpool University Hospitals NHS Foundation Trust
Submitted on 10/01/2018 at 11:05
Published on nhs.uk at 11:31


Hi Annmarie,

Thank you for taking the time to send us this message.

We are sorry to hear you were not pleased with the treatment you received. If you would like to discuss this further, please contact our Patient Advice and Complaints Team on 0151 529 3287.

Many thanks.

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