"Southern General Hospital A&E, medical recieving and Ward 26"

About: Southern General Hospital Southern General Hospital / Accident & Emergency

(as a relative),

The staff were fantastic from first stepping into the hospital with my acutely ill father until discharge. A&E staff were understanding, approachable and sensible! The male staff nurse in medical admissions unit was excellent as were the staff who looked after my dad on day shift. Ward 26 was very well organised and all staff worked closely with the family to provide the best care possible for my dad. This experience was a far cry from his previous admission. Everyone in these areas should be congratulated for their high standards and excellent care provision. This should also include the portering staff and domestic staff, all of whom were outstanding in their professionalism and pride in their job - well done SGH.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated. I know the staff and teams that were involved in your fathers' care and treatment will be delighted to read your very thoughtful remarks.

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