"ENT Appointment"

About: Mount Gould Hospital / General medicine Sentinel Healthcare Southwest Community Interest Company / Shoulders, Knees & Feet (muscles & bones)

(as the patient),

I required an appointment to see a E.N.T doctor to look at an ongoing problem. Initially my referral was either lost or not forwarded from my GP. After a call to Sentinel I received my appointment within days (I was given a cancellation).

The visit to the E.N.T doctor was very easy. The hospital and Doctor were both helpful and efficient. I then required a CT scan.

I initally I thought this would take some time as I had attended my first appointment, this was not the case I was given an appointment within days for my scan and have also received an appointment to see a consultant at the hospital. Everything since I was given my first appointment has been swift and efficient. So far no complaints at all.

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Response from Neil Parsons, Business Manager , Clinical Assessment and Treatment Services, Sentinel Healthcare

Dear Chester Rose

Thank you for posting your feedback on the service.

I'm pleased to hear that after your initial delay everything went smoothly and very quickly. I will ensure your feedback is given to the ENT team, and the appointment team. They will be pleased to hear your comments.

All the best for your future treatment, kindest regards

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