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"minor injuries clinic"

About: Accrington Victoria Hospital

Visited Accrington Victoria last night with my husband.

We were seen and able to leave within 50 mins

Couldn't believe how quickly my husband was examined and treated. the service was excellent.

The staff were very polite, explained everything. we couldn't fault the staff and the facilities.

the NHS at its best.

Thank you

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Responses

Response from Accrington Victoria Hospital 6 years ago
Accrington Victoria Hospital
Submitted on 08/01/2018 at 09:05
Published on nhs.uk at 09:30


Many thanks for your feedback regarding your visit to the Minor Injuries Unit at Accrington Victoria Hospital.

It is lovely to receive such positive feedback regarding the service your husband received.

Our staff always strive to deliver, safe personal and effective care and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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