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I am "LOST IN THE SYSTEM" apparantly...

Story from nhs.uk

"I am "LOST IN THE SYSTEM" apparantly..."

About: County Hospital / Ear, Nose and Throat

After 7 months I'm still waiting for my pre op date. And yes its life threatening.

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Responses

Response from County Hospital 6 years ago
County Hospital

Submitted on 04/01/2018 at 10:06
Published on nhs.uk at 12:31

I am so sorry to read your comment regarding your appointment. I would be very grateful if you could contact one of our Patient Advice and Liaison Officer's (PALS) directly on 01782 676455 who will be more than happy to assist with your concern.

I will also ensure your feedback is shared with the Ear Nose and Throat Team so they are aware of your experience.

With kindest regards

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience.

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