"Excellent Care"

About: Ealing Hospital

Today I attended the Breast Two Week Wait Clinic after finding a breast lump. I was seen straight away by the Breast Care Nurse who carried out a thorough examination and advised me of what was going to happen step by step, ensuring I understood. I then attended the Mammography and Ultrasound Departments and was seen by very professional Radiographers and Radiologist. Again everything was explained fully and images taken. After an informative consultation I returned to the Breast Nurse for a discharge as nothing sinister was found. The care I received today was amazing from all members of staff, Receptionists, Nurses, Radiographers and Radiologist. The service offered in this department is outstanding. Thank you

Story from NHS Choices

Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust

Thank you so much for taking the time to let us know about your visit. I am delighted to hear that you had a good outcome.

I will let the teams at Ealing know and I am sure it will make their day: we love hearing when we get it right.

Best wishes


Sue

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Recently read

Shift-Alt-R