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Excellent Professional treatment

Story from nhs.uk

"Excellent Professional treatment"

About: Friarage Hospital Site / Accident and emergency

I have just received treatment at The Friarage A&E unit after my GP suggested that I went to A&E to receive necessary treatment . The waiting time was far less than predicted. The Doctor by whom I was treated was a credit to her profession performing the necessary procedure sensitively and competently . The nurse who applied the dressing following treatment was equally professional and pleasant . My visit to A&E at the Friarage was , from every aspect, a very positive experience - Well Done and Thank you to all concerned - Steve R

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 6 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust

Submitted on 18/01/2018 at 09:24
Published on Care Opinion at 15:20

Hello,

Thank you for taking the time to share your story.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to the A&E department at the Friarage Hospital. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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