Saturday 30th dec I had to take my 84 yr mother to A&e she takes wafrin and had a blood shot eye. We had been refered via the GP walk in centre.
First contact the person at reception whay a caring person ,made sure I had got mum sat down first and managed to calm me down while taking mums details.
It was a long wait but during the time she was checked over bp etc then blood test had to check the inr.
Called to main area mum had to lie a trolley she was a bit anxious about that but the nurse said we have no chairs so have a rest which made mum laugh , checked her all over again , left for a minute ,on her return she had come up with a plan re mums pills etc. When we did leave mum was very happy with how she had been treated, and from my point could not fault the staff . yes it was a long wait but nothing was left out .
The only problem was a sore bottom.
"Big thanks to A&E dept"
About: North Middlesex Hospital / Accident and emergency North Middlesex Hospital Accident and emergency London N18 1QX
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from North Middlesex Hospital