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Professional and Caring

Story from nhs.uk

"Professional and Caring"

About: Norfolk & Norwich University Hospital / Trauma and Orthopaedics

I would like to thank everyone involved with my operation and brief stay in hospital. This was my first overnight stay in a hospital but I was looked after so well I didn't at any stage feel the need to press my buzzer for attention. My surgeon explained my whole procedure in a clear and concise manner and his skills are outstanding. I am happy for the hospital to publish this review wherever they care to and I am truly grateful for the amazing work which you all do.

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 6 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust

Submitted on 15/01/2018 at 11:28
Published on Care Opinion at 12:15

Dear Patient

Thank you for your kind note about the care and treatment you recently received at the hospital. I will share your thanks and praise with staff involved and with senior managers in the hospital. Thank you for taking the time to write.

With kind regards

Sarah Eastwood, PALS Manager

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