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About: Royal Albert Edward Infirmary

On 5 December 2017 I attended the hospital for an ultrasound and needle biopsy test. I was very scared and uncertain of events. However, I was put totally at ease by the excellent Radiology Team.They were professional, kind and careing. The Radiologist,in particular,was very approachable and reassuring, answering all my questions - removing my doubts and fears. Please convey my thanks for this outstanding treatment to the persons mentioned. Finally, I would like to add that there was no problem at all with the entire visit e.g. parking,hospital conditions, waiting times etc. Fantastic !.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 6 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust
Submitted on 02/01/2018 at 13:34
Published on Care Opinion at 14:51


Many thanks for taking the time to post your comments on this website. It is clear you have experienced an excellent patient journey, which I will share with all the staff involved in your care. I am sure staff will appreciate your positive posting.

Kind regards

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