This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

They were brilliant

Story from nhs.uk

"They were brilliant"

About: Alnwick Infirmary

I was at the start of a frozen shoulder which was pretty painful to say the least. I was seen very quickly (arrived about 8.45am on a Saturday morning). The person I saw was very friendly and professional. She understood how painful my shoulder was with different movements.

She prescribed me stronger painkillers as I was already booked into the physio for a week's time. Thank you Alnwick Minor Injuries.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Alnwick Infirmary 6 years ago
Alnwick Infirmary

Submitted on 02/01/2018 at 11:27
Published on nhs.uk at 12:37

Dear Sir/Madam,

Thanks so much for your lovely review - I’m delighted the Alnwick team did all they could to help you with that painful shoulder of yours. I hope you are feeling a lot more comfortable now?

I’ll make sure your feedback is passed on to the staff involved in your care - thanks for giving us the opportunity to show our appreciation for their hard work over the holidays.

With all best wishes for the New Year,

Annie

Annie Laverty - director of Patient experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k