"Shockingly bad service in a&e"

I visited a&e thos afternoon on the advice of two family members who are GPs. I had been having severe intermittant pain in my ankle following a running injury (severe to the extent that I have been inable to walk at times). The GPs I spoke to both told me to go to a&e as they believed that it was likely I had a hairline fracture or that a splinter of bone had become lodged in the joint.

When I arrived at a&e, I explained all of this and then waited for approxomately two hours (I am not in any way complaining about the waiting times - two hours was very reasonable for the injury in question). I was then seen by a nurse.

The nurse states that I appeared to be walking fine, gave my foot a very cusory examination and told me that they wouldn't x-ray it as the bones 'were fine'. She insisted it was a sprain, despite my symptoms being inconsistent with a sprain. She then proceeded to tell me off for coming to a&e at all and said that I shouldn't bother my GP with this injury. Her comments made me feel as though she hadn't listened to what I was saying and I was so upset that (to my embarrassment) i was in tears on the way home. I was especially upset as I am an NHS clinician myself (in a different trust) and the treatment I recieved today was not what I would expect from either myself or my colleagues.

I am still in pain, still intermittantly unable to walk and unsure of where or who I should turn to for further care or medical advice.