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"Recent operation by plastic surgeon"

About: Russells Hall Hospital / Plastic surgery

From being a complete coward and totally frightened of having a skin graft and surgery due to having skin cancer under local anesthetic, I nearly came home on the morning of opp from the hospital. I cannot praise the consultant and his fantastic team enough, they made me feel totally comfortable from start to finish.

From the ward staff and nurses to the theatre staff i could not have asked for nothing better.

Anyone would be worried to death but you have no reason to. I felt very little and was never stressed at all when i got into the theatre, in fact the kind nurse who was holding my hand asked if i was ok as i had said nothing. I informed her i was imagining i was back on the beach with my son.

I had a fair sized piece of skin taken of my leg and put on my shoulder, three weeks on they are healed dont look the most attractive but you cant have it all ways.

I run a business and my customers are treated like family and that is how i fealt i was treated with total proffesionlism.

I would gladly reccomend this consultant and his staff to anyone.

Many thanks

Paul Loynes

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Responses

Response from Russells Hall Hospital 6 years ago
Russells Hall Hospital
Submitted on 11/01/2018 at 16:54
Published on nhs.uk at 18:31


Thank you for taking the time to provide your feedback.

It is pleasing to hear that you were made comfortable and at ease under stressful circumstances.

Our staff do everything they can to ensure that patients receive the best experience possible and we are glad this was your experience whilst an inpatient.

Your comments have been brought to the attention of the managers of the areas concerned to distribute to the staff involved in your care.

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