"minor surgery"

The sister in charge at Boothroyd centre after the minor ear surgery was unempathetic and showed a lack of compassion, not the behaviour you would expect from someone in a higher role. The sister seemed more concerned about trying to discharge us and directly insinuating that we needed to hurry up and not giving time for the child to finish their food. Also, was quite rude when I raised the concern that the child was still bleeding after the cannula had been removed which was dripping from their hand and blamed this on the child who is two years old that they were moving around too much whilst she was removing the cannula.