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Neglectful

Story from nhs.uk

"Neglectful"

About: Ealing Hospital / Trauma and orthopaedics

My mum was admitted for a hip operation she had her op and was beginning to recover. Over the Christmas period she left in a side ward not after refusing water svd food because she had a sore mouth she was left dehydrated to the point of exhaustion . She couldn’t even open her eyes through lack of energy . Disgusting hospital Hod forbid any of you get old . I visited everyday svd brought my concerns to various nurses acd two doctors . Only after I li instated did they finally give her an IV drip

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 6 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust

Submitted on 29/12/2017 at 10:50
Published on Care Opinion at 16:55

I am very sorry to hear this and hope your mum is getting better now.

If you would like us to follow up on you and your mum's behalf, please contact our PALS team on 020 8967 5221 or LNWH-tr.ehPALS@nhs.net. Meanwhile I will forward your comments on to the team at Ealing.

Thank you for letting us know. Best wishes

Sue

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