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"Disgusted at my dads care"

About: Leighton Hospital / Accident and emergency

My dad has been in A&E 6 weeks ago . Admitted then discharged less than 24 hours later. Poorly at home and deteriorating. GP concerned and got him sent to A&E again where my dad sat all night waiting for a bed on a ward .

Instead discharged. Very Poorly still.

GP is very annoyed. GP has referred him to Leighton again yesterday. He has finally been collected by ambulance this morning and guess what ? Due to Lack of communication the ambulance crew were unable to take him due to not having the correct equipment . So had to leave and return later. He is now in hospital, awaiting a ward. My dad is 70, never been in hospital until now. Disgusted by the lack of care shown by doctors at the hospital. He may have a particular “long term problem” but right now he desperately needs specialist attention in hospital not left at home to deteriorate. I have emailed the hospital to ensure he gets help and not sent home. This is my dad , my mums husband, a grandad . He has cared for us all and now it’s his turn to need caring for.

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Responses

Response from Leighton Hospital 6 years ago
Leighton Hospital
Submitted on 18/01/2018 at 16:56
Published on nhs.uk at 19:01


I am so sorry to hear that your dad has been so unwell recently and despite accessing services in the A & E department has continued to experience a deterioration in his health. I note that your dad required a further readmission to hospital and this was complicated by your dad then experiencing a poor ambulance transfer. We would be grateful of an opportunity to discuss your concerns in more detail in order that we can address the issues raised and help arrange appropriate support for your dad whilst he is in hospital.

If you could kindly contact our customer team on 01270 612410.

Loraine Barran

Matron

Division of Medicine and Emergency Care

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