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"My father's care"

About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital / Acute assessment unit Forth Valley Royal Hospital / Elderly medicine Scottish Ambulance Service / Emergency Ambulance

(as a relative),

My father is being transferred, to a local community hospital, for recuperation from Ward A32.

The care he has received, after a terrible fall at home, has been world class. Through the chain of Paramedics, ER, Assessment Unit, Nurses, Doctors, Food & Cleaning Technicians, My father is a gentleman and he has been treated with care, dignity and respect. His five daughters are extremely grateful for this and we would like to thank each person, who has helped make his stay in hospital, not only tenable but enjoyable too xxxxxx

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Responses

Response from Claire Copeland, Associate Medical Director, Ageing & Health, NHS Forth Valley 6 years ago
Claire Copeland
Associate Medical Director, Ageing & Health,
NHS Forth Valley

Consultant Geriatrician and Stroke Physician

Submitted on 21/12/2017 at 18:24
Published on Care Opinion on 22/12/2017 at 10:09


picture of Claire Copeland

Hi No4of5

On behalf of my colleagues in A32 thank you so much for your kind words. I will be passing them on team who I'm sure will be delighted to read them.

Thanks again for taking time to share and I hope you all have a lovely Xmas!

Best wishes,

Claire Copeland

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Response from Glynis Fotheringham, Senior Charge Nurse , Emergency Department FVRH and MIU in SCH, ForthValley 6 years ago
Glynis Fotheringham
Senior Charge Nurse , Emergency Department FVRH and MIU in SCH,
ForthValley

I am responsible for the day to day running of the Emergency Department and MIU in SCH

Submitted on 22/12/2017 at 10:14
Published on Care Opinion at 10:27


Many thanks for your kind words, I will let the staff in ED know.

It is very much appreciated when people take the time to report about their experience.

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