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"A&E waiting time"

About: Royal Bolton Hospital / Accident and emergency

(as a service user),

After calling 111 on saturday for a mild head injury, I was told that I should call 999 if symptoms worsened or get myself to A& E. 3 days later and my symptoms were much worse so I headed to the hospital. I've heard a lot of bad reviews about royal bolton in the past so I wasn't very optimistic, especially as almost all NHS hospitals are notorious for their long waiting times. My condition was stable, I could walk and talk and I appeared fine. I arrived at hospital at 13: 57. By 14: 11 I had been seen by a triage nurse, and by 14: 45 I was being checked over by a nurse practitioner. I was expecting to be waiting for up to 4 hours so this was a very nice surprise. All the staff were lovely and my nurse was very friendly. I felt so relieved and grateful for the service I received that I decided to come here and give them a review. Thank you! : )

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