This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Care I Received in the Day Care Surgery Unit

Posted By PTTom

"Care I Received in the Day Care Surgery Unit"

About: Victoria Hospital / Ophthalmology

(as a service user),

I had a cataract operation.

Had some trouble locating the actual unit.  A plan drawing showing its location on the information leaflet provided to me would have been helpful.

That apart, my hospital treatment was exemplary.   The Unit nurses were extremely helpful, courteous and pleasant.  Dr Sanders and her surgical colleagues,anaesthetist and prep nurses, were brilliant, talking one through each stage before the surgery took place.  Can’t elucidate on what followed that however as I was asleep but I can tell you that the post operative care and final discharge was carried out with efficiency.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ruth Robertson, Senior Charge Nurse, Ophthalmology, NHS Fife 6 years ago
Ruth Robertson
Senior Charge Nurse, Ophthalmology,
NHS Fife

Submitted on 15/12/2017 at 11:45
Published on Care Opinion at 12:07

picture of Ruth Robertson

Dear PTTom,

Thank you very much for taking the time to post your comments on care opinion. These are really helpful and help us to improve our processes. I note re the diagram of the units location and will aim to update our leaflets..

Thank you also for the kind words about the care you received and that the nurses were helpful, courteous and pleasant. I will make sure that this is passed to all concerned.

My team and I hope that you have a merry Christmas and a happy, healthy new year.

Kind Regards

Ruth

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k