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"Fantastic staff gynaecology Crosshouse"

About: Crosshouse Hospital / Gynaecology

(as the patient),

I had an appointment at the gyny clinic with Dr Inyang. I was really nervous but he made me feel at ease with his lovely kind manner and explained everything in great detail. Nurse Karen was also excellent and helped me stay calm throughout the time I was there. Thankyou to all staff you are doing a fantastic job: -) 

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 14/12/2017 at 16:35
Published on Care Opinion at 17:27


picture of Eunice Goodwin

Image titleDear eridanusyr87,

I will be delighted to pass your thanks to the team for the 'fantastic job' the staff are doing. Thank you so much for telling us about the great experience you had at the Gyn clinic. I hope all is well,

Best wishes,

Eunice

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