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"Doctor has still not got my results"

About: Daybrook Medical Practice

Had a 24 hour blood pressure monitor fitted on Wednesday 29 November and told to drop it back at the surgery following morning with a note, which i did. The nurse would then download results and pass to doctor for my appointment on 07 December. Went to see doctor, no results on his computer, told nurse not in and would have to phone me back on Friday 8 December with results. I contacted surgery on Friday told they will phone me Friday. No phone call. I phoned again on Monday 11 December and told they will phone me later on that day. No phone call. Will i ever get these results?

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Responses

Response from Daybrook Medical Practice 5 years ago
Daybrook Medical Practice
Submitted on 01/06/2018 at 15:58
Published on nhs.uk at 17:06


Dear Mr Millington

My sincere apologies for the delay in replying to you.

I can see that your issue was resolved the day after you submitted you comments.

We did experience some problems with downloading data from the ABPM machine which took some time to resolve.

Again my apologies.

Kind regards

Sheila Parkes

Practice Manager

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