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Care Opinion

Waiting

Story from nhs.uk

"Waiting"

About: Let's Talk Well Being Leicestershire and Rutland

I self referred after I saw my GP feeling I didn't want to wake up anymore. I was told initial appt would be a 6 week wait. This was 8 weeks so I called today, told they are booking for August 2018.. Probably be under a bus by then. Suppose I'll end up a statistic on Meds..

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Responses

Response from Carmine Cito, Administration Manager, IAPT Let's Talk Wellbeing, Leicestershire & Rutland 6 years ago
Carmine Cito
Administration Manager, IAPT Let's Talk Wellbeing,
Leicestershire & Rutland

Submitted on 14/12/2017 at 14:08
Published on Care Opinion at 16:46

Thank you for your comments and feedback regarding your self-referral into our service.

I am very sorry that you are feeling unwell and that you have been waiting for your appointment. We aim to provide an initial assessment appointment within 6 weeks but in certain areas we are seeing a longer wait list due to temporary staffing shortages which is being addressed urgently and we will have additional staff in place in the next few weeks.

I do not have any contact details for you but would welcome the opportunity to see how we can help you without any further delay. I would be grateful if you could call me on 0115 8760157 so we can help you to access our services

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