This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"To acknowledge good service"

About: North Cumbria University Hospitals NHS Trust

Please pass on my appreciation the teams in the Day Case Unit at West Cumberland Hospital.

Without exception all the staff who were involved in my care on 5th and 6th December were excellent.

They provided efficient, professional, informative care, with the accent on care.

As an elderly patient the horror stories we read in the press do cause apprehension, however the service the teams provided allayed any fears I may have had.

I hope the service I received indicates that there are in fact as many 'good' stories as bad ones.

Thank you all once again.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from North Cumbria University Hospitals NHS Trust 6 years ago
North Cumbria University Hospitals NHS Trust
Submitted on 11/12/2017 at 11:28
Published on nhs.uk at 12:32


Thank-you for taking the time to give us your feedback, I am really pleased that you had such a positive experience and hope that you are recovering well at home following your procedure. I will pass on your feedback to the Matron of the daycase unit to share with the team who I know work really hard to provide excellent patient care and they will be delighted with your comments.

Kind regards

Georgia Wright - Head of Nursing, Patient Experience

Opinions
Next Response j
Previous Response k