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"A and E experience"

About: Macclesfield District General Hospital / Accident and emergency

After visiting the new A and E I must say I was not impressed, the lack of any form of confidentiality was dreadful from the booking in, to actually going home, there was absolutely no confidentiality. I could tell you about all the other patients in the minor injuries ward, and I am sure they could also tell you about me. It really was a dreadful experience and due to a lack of confidentiality I did not tell the medical staff all that I would have like to. Very poor new unit, I really feel it has been dreadfully designed and lacks the opurtunity to treat patients with dignity, respect and privacy. My who experience was being sat in a chair with five others watching what was happening, I cannot put into words just how bad it was. Also I do not feel the treatment was appropriate and still feel the problem is far from rectified.

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Responses

Response from Macclesfield District General Hospital 6 years ago
Macclesfield District General Hospital
Submitted on 19/12/2017 at 11:57
Published on nhs.uk at 13:33


We were very disappointed and sorry to read your comments. Senior Sister Fiona Owen, is personally aware of your concerns and would very much like to discuss them with you.

Fiona can be contacted by telephoning 01625 661894

The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.

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