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"Fantastic care"

About: Lister Hospital / Accident and emergency

I went to lister a&e last week,in terrible abdominal pain. From the moment of arrival to discharge I had exceptional care,for what turned out to be a renal stone.

The care in a&e was fantastic,swift assessment and pain relief. Prompt I'v fluids,and such kindness by all staff.

I was moved to cdu where the care overnight was amazing and I was treated with kindness,dignity and respect with timely observations and pain relief.

The radiographer in the scanning department was so kind and explained what was happening during the procedure.

I was then moved to sua,a special mention for the admission staff member. I saw the renal team there. I was given clear explanations by the team as to my choices with my husbands involvement. On discharge my tto s were made ready,my discharge letter and sickness certificate made ready with explaination given to me before discharge.

I work in the Nhs,and always try to treat my patients as I would like to be treated , when I too now needed the Nhs at lister I had gold star treatment from the minute I entered until I left. Thank you to everyone who looked after me on the evening of the 30th nov until the 1st December. M V

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Responses

Response from Lister Hospital 6 years ago
Lister Hospital
Submitted on 08/12/2017 at 17:17
Published on nhs.uk at 17:47


Thanks for the feedback, which we have just shared with all of the teams involved in your care. We do hope that you’re feeling a lot better now.

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