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"no follow up information or treatment. do not..."

About: The Royal London Hospital

I was discharged after plastic surgery for dislocated finger/ severe cut of tissue. was told to see therapy dept to have check up on hand after a few days.

when I visited the department they did not have me on their list but was told by the department head that was having a meeting that day and would get back to me immediately

I still have not had any response and have been trying to contact the department by phone for the last few days and no one picks up the phone

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Responses

Response from The Royal London Hospital 6 years ago
The Royal London Hospital
Submitted on 06/02/2018 at 16:04
Published on nhs.uk at 17:07


We're sorry your experience at the hospital wasn't to the usual high standard we strive for on a daily basis, and appreciate the frustration about not being able to contact the department.

If you would like for us to investigate the communications issues you have been facing, then please contact the PALS Team by email: pals@bartshealth.nhs.uk

Kind Regards,

Barts Health NHS Trust

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