This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Uncooperative reception"

About: Broomfield Hospital

Hospital phoned me, as waiting for urgent MRI. I picked up call, they rang off. Called them straight back. Held waiting for over 20 minutes. The dept first denied calling me then admitted they did but they have given my appt to someone else as i didnt answer my phone immediately! Excuse me for not taking my phone into toilet! Stroppy staff member on the phone!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Broomfield Hospital 6 years ago
Broomfield Hospital
Submitted on 11/12/2017 at 15:49
Published on nhs.uk at 16:33


Dear Karen

I am really sorry to read this, If you want me to help email: jonathan.wright@meht.nhs.uk

Regards

Jonathan

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k