Statement reads we try to see patient's within 15 minutes! Fail one.Waited over 40 minutes after taking a supermarket queue ticket.Was seen by a very friendly nurse who I expected to check my saw wound before sending me on my way saying I'd done all that was necessary etc etc.Did not see injury and took details then passed on details to receptionist! I was then informed the wait was over 2 hrs. I believe I would have been sent home virtually as soon as the injury was assessed as probably 50% of the other patients waiting would have been. One man had been there for over 4 hrs really unacceptable in this day and age.More nurse's and Drs required and I hear you say change the record but it's the truth.The staff are drowning with the number of patients which is so evident to everyone. It's a shame nothing is being done to help on the front line. I'm so dissatisfied with the national health but I'm guessing you hear this all the time. Pity nothing will be done about it. I would have thought the amount of aggression and trouble which is also very evident would be reduced by quicker turn over of patients being seen. Again obvious but little being done to tackle the obvious.Been standing here now for over 3 hrs still not had my injury seen by anyone!
"A&E visit Monday 4th Dec 2017"
About: Countess Of Chester Hospital / Accident and emergency Countess Of Chester Hospital Accident and emergency Chester CH2 1UL
Posted via nhs.uk
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