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"Surgery on Friday"

About: St Richard's Hospital / Trauma and orthopaedics

I had my hip replacement surgery on a Friday and was assured that the recovery programme would start a few hours after surgery. Instead I saw my first physio on Monday afternoon and could not leave the hospital until Tuesday at 6 pm. A physio came to my house on the following two Saturdays which did not compensate for the original wait in the hospital.

The Cwerp programme indicated that I would be treated markedly differently.

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Responses

Response from St Richard's Hospital 6 years ago
St Richard's Hospital
Submitted on 05/12/2017 at 14:37
Published on nhs.uk on 07/12/2017 at 03:36


Thank you for your feedback. We are sorry that you are not happy with the service at our Trust. As this site is anonymous we cannot investigate or explain in more detail. Therefore please contact our Patient Advice & Liaison Service (PALS) on 01243 831822 or email palschichester@wsht.nhs.uk so that we can investigate your situation. We look forward to hearing from you.

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