"They made me feel more relaxed"

About: Victoria Hospital / General Medicine

(as the patient),

I would like to state that the service received from the Colorectal Nursing Team at Victoria Hospital Kirkcaldy was absolutely superb.

I had major stomach surgery and subsequently had a colostomy. The way the nurses taught me to cope with this change was fantastic. They made me feel more relaxed about dealing with the issues surrounding this procedure and they did so in a sympathetic way but also with a sense of humour. They were always there to allay any concerns that I had.

They may not have had the high profile that some of the other practitioners dealing with my medical situation but in my opinion had the biggest impact towards my recovery.

Responses

Response from Gillian Ogden, Interim Head of Nursing, Planned Care, NHS Fife

picture of Gillian Ogden

Dear RJosephW

Thank you for taking the time to give your feedback about our Colorectal Nursing Team.

It was great to read that they supported you well through a difficult time following your surgery and this has clearly had a positive impact on your recovery.

I will share your feedback with the team now and I am sure your kind comments will set them up for the weekend.

I hope you are continuing to recover well.

Kind regards

Gill

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Recently read

Shift-Alt-R