"I was turned away"

Having had a gynacaelogical procedure on 27th November at Queen Charlotte's Hospital (which is part of Hammersmith Hospital)

I developed a severe pain in my groin three days later.

Everything had been fine up until then and I have absolutely no complaint about the treatment I originally received, which was excellent.

However, I was concerned when the pain refused to go away and even woke me up at 4.30am the next day.

I decided to go to the urgent care centre at Hammersmith, rather than Charing Cross or West Middlesex, which are both closer, as I thought it would be more sensible as the notes would probably be linked.

When I arrived and informed them about the pain, I was told that they could not assist me.

When I explained about the procedure having happened at QC, they insisted they still could not help.

As I was on site, I went to QC to see if it was possible for them to reassure me but this was not the case and I was not surprised at this, as I had no appointment.

I don't have any problem with this.

But I am extremely disappointed in the cavalier manner I was dismissed by the urgent care centre and wonder precisely what they ARE able to deal with.

All I wanted (and still want) was some reassurance that the pain was not a signal for something serious like thrombosis, and was simply a normal reaction to the procedure.

I am still in pain but will do as was suggested on the ward and take painkillers and hope it eventually goes away.