"Max Fax Clinic"

About: Kettering General Hospital Kettering General Hospital Kettering NN16 8UZ

Posted via nhs.uk 6 years ago

I have spoken to someone today at the maxillofacial clinic. I have had a great deal of pain in a tooth that I am waiting to have removed. They found out where I was on the waiting list and has ensured I am kept up to date with when my appointment will be, promising to contact me in case of a cancellations.
They were wonderful. Nothing was too much trouble.
I work for the NHS and often hear so much negativity about the services people receive. I am so glad KGH has a person like this working for them. We definitely need more like them.

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Kettering General Hospital

Submitted on 25/04/2018 at 11:39

Published on nhs.uk at 13:06

Thank you for your kind comments and positive feedback. As a department we try and treat all our patients as individuals and not a number on a waiting list.
At times though with the ever increasing pressures it can be more difficult.
It is nice to hear that the staff empathy still prevails.
I will pass your comments onto all the staff.
With Kind Regards.
Kind regards
Nikki Dalziel
Matron
Maxillofacial

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Max Fax Clinic

"Max Fax Clinic"

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