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"They clearly had skills of the highest order"

About: University Hospital Hairmyres / Cardiac Catherterisation University Hospital Hairmyres / Cardiology

(as the patient),

In August this year I suffered a heart attack while at my work in Ayrshire. An ambulance attended and carried out an ECG. Based upon the readings which were sent directly via mobile phone to the Cath Lab at Hairmyres Hospital in East Kilbride, it was decided to take me directly there. On arrival at Hairmyres hospital I was dealt with immediately. The staff in the cath lab were beyond superb, utterly professional and very reassuring and confident.

Within about 20 minutes I was told I was no longer having a heart attack, I had a stent fitted and would be going to coronary care for three days, all being well. I was received into coronary care and again dealt with in the most professional manner. The staff in this unit displayed the highest level of care and were able to make what is a very frightening experience, much less so as they clearly had skills of the highest order.

While in coronary care I was introduced to the Cardiac rehab nurse and the cardiac rehab physio. I also had an ultrasound test. Following my discharge I attended 8 weeks of cardiac rehab and was again blown away by the level of knowledge, professionalism and support provided by the team. Absolutely outstanding. A first class service from start to finish,  

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Responses

Response from Kirsty McMillan, Deputy Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 6 years ago
Kirsty McMillan
Deputy Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 05/12/2017 at 17:34
Published on Care Opinion at 17:35


picture of Kirsty McMillan

Dear All Widz

Thank you for taking the time to post on care opinion today, I shall ensure feedback is given to all the Hairmyres team involved in your journey. We strive to deliver a high standard of care and it is great to hear you benefited from this. It is an honour for you to describe your experience as a ‘first class service from start to finish’ and your feedback will continue to motivate and encourage our staff to offer this high standard of care to everyone.

Wishing you all the best for the future

Kind Regards

Kirsty

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