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Colonoscopy in Vangaurd theatre

Story from nhs.uk

"Colonoscopy in Vangaurd theatre"

About: Heartlands Hospital / General surgery

I was very impressed with my visit for a colonoscopy. The staff were friendly and pror2fessional.

I was understandably nervous and they put me at ease from beginning to end.

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Responses

Response from Heartlands Hospital 6 years ago
Heartlands Hospital

Submitted on 07/12/2017 at 13:56
Published on nhs.uk on 08/12/2017 at 03:36

Dear Denise,

Please accept my apologies for the delay in responding to your posting.

Thank you for taking the time to post your comments regarding your recent Colonoscopy in the Vanguard Unit at Heartlands Hospital.

I am pleased that the staff were able to put you at unease and they were friendly and professional, although you felt very nervous about the procedure.

I will forward your posting to the senior management team for the Vanguard Unit and asked that it shared with the staff, as

I am sure they will be absolutely delighted to read your positive comments.

I do hope you have recovered well following your procedure.

Once again thank you for taking the time to provide your comments.

Best wishes

Miss J. Langham

Patient Services Officer

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