"Heart Failure Clinic - Wythenshaw"

About: Wythenshawe Hospital / Cardiology Wythenshawe Hospital Cardiology Manchester M23 9LT

Posted via nhs.uk 6 years ago

Having visited today, having been seen four times per annum, words are inadequate to say how grateful I am at the treatment, care, kindness, thoroughness and constant review of my tests, medications and concerns is firstclass.
We are so fortunate to have such first class service, expertise and genuinely interested and caring Drs, Sisters and nurses, ECG staff and Admin staff in this particular Clinic.
One could not receive better treatment if one was Royalty? Sincere Thanks.
Appointments are always punctual, follow up letters to GP are followed through and the Premises and Reception area are spotless, Receptionist are always polite and friendly despite often being very busy? Thank you to ALL.

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Manchester University NHS Foundation Trust

Submitted on 11/01/2018 at 15:19

Published on Care Opinion at 15:19

Thank you for taking the time to post you comment on the NHS Choices website about your positive experience at Wythenshawe Hospital. Please accept our apologies for our delayed response to your comments.
We were pleased to read that you feel you have been shown kindness and care during your treatment and that you feel this has been a thorough process. It was good to read that you have received your appointments in a timely and punctual manner and that all of our staff have been able to contribute to your positive experience of care at our Trust. It is always good to receive feedback which highlights the hard work and dedication of our staff. We were especially pleased that you found our facilities to be clean and a polite and friendly welcome is your experience when using our services. We will ensure that your kind feedback is passed on to the Deputy Head of Nursing so that it can be shared with the wider team in the Cardiology Department.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Manchester University NHS Foundation Trust

Wythenshawe Hospital

Submitted on 11/01/2018 at 15:19

Published on nhs.uk on 23/02/2019 at 17:06

Thank you for taking the time to post you comment on the NHS Choices website about your positive experience at Wythenshawe Hospital. Please accept our apologies for our delayed response to your comments.
We were pleased to read that you feel you have been shown kindness and care during your treatment and that you feel this has been a thorough process. It was good to read that you have received your appointments in a timely and punctual manner and that all of our staff have been able to contribute to your positive experience of care at our Trust. It is always good to receive feedback which highlights the hard work and dedication of our staff. We were especially pleased that you found our facilities to be clean and a polite and friendly welcome is your experience when using our services. We will ensure that your kind feedback is passed on to the Deputy Head of Nursing so that it can be shared with the wider team in the Cardiology Department.
The Patient Experience Team.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Wythenshawe Hospital

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Opinions
Next Response	j
Previous Response	k

Heart Failure Clinic - Wythenshaw

"Heart Failure Clinic - Wythenshaw"

Responses

Keyboard Shortcuts