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"Positive Experience"

About: St George's Hospital (Tooting) (London)

I would like to express my sincere thanks to the team on the mobile MRI unit. I have several medical conditions and I am also claustrophobic, so the thought of an MRI on my head was not an experience I was looking forward to. I experienced such a level of care, kindness and empathy by those on this unit, that from start to finish, I was as relaxed as I could hope to be. My appointment was late afternoon but the team were still bright, cheerful and above all very caring. Thank you so much. You really did do well.

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Responses

Response from St George's Hospital (Tooting) 6 years ago
St George's Hospital (Tooting)
Submitted on 29/12/2017 at 14:42
Published on nhs.uk at 15:31


Thank you for taking the time to post feedback about your experience at St George's Hospital. We are pleased to learn about your positive experiences. Your kind comments about the communication and care you received from our MRI Team have been sent onto the managers for the service.

Kind Regards

Elaine Bucknor

Patient Advice and Liaison Service (PALS) Manager

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