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Super NHS

Story from nhs.uk

"Super NHS"

About: Burnley General Hospital / General surgery

I attended Burnley general for elective surgery on a hernia repair and inspection of an old hernia repair.Although this occurred about seven weeks ago I’m still so impressed with the treatment I had on stumbling on this site by accident I felt compelled to write this review.The staff were second to none the nurses and anaesthetic staff were very professional and caring.The surgeon was top drawer my previous surgery done many years ago in the US was done privately and although I was very satisfied the care and the professionalism dealt to me from the NHS was superior and even if I were to go private here I can’t imagine getting better treatment. Thank you.

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Responses

Response from Burnley General Hospital 6 years ago
Burnley General Hospital

Submitted on 28/11/2017 at 09:34
Published on nhs.uk at 10:31

Thank you for taking the time to tell us about your surgery for hernia repair at the Elective Surgery Ward at Burnley General Teaching Hospital.

It is lovely to receive such positive feedback regarding the care and service you received during your stay and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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