"Problems caused by lack of Wheelchairs"

About: University Hospital Wishaw / Maternity care

(as a service user),

Hi 

I had a baby in NICU in Wishaw General Hospital for 5 weeks. We had excellent care and were well looked after.

The one issue I had was with wheelchairs. I was in the postnatal ward recovering from an emergency operation, and my baby was in intensive care. Due to the nature of my operation I couldn't always walk from one to another, so my husband or a nurse would take me to see my baby. However, during visiting hours it was very difficult to find a wheelchair. More than once I had family visiting from hundreds of miles away, and I couldn't take them to see the baby. On one occasion my mum and mother-in-law almost carried me down the corridor so that we could visit my daughter. Grandparents were not allowed to visit NICU without me, and they had already spent much of the visiting hour searching the hospital for wheelchairs. We did speak to the nurses and midwives but they just suggested walking the corridors looking for one. 

In the week or so when I struggled to walk, my husband became an expert at sourcing wheelchairs from random parts of the hospital. However, at visiting times it was still difficult. I would like to see more wheelchairs available so that no-one else has to struggle with not being able to visit their baby.

Thanks.

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Responses

Response from Amanda Kennett, Senior Midwife for Inpatients, University Hospital Wishaw, NHS Lanarkshire We are preparing to make a change

picture of Amanda Kennett

Dear Teapotter

Thank you so much for your feedback. I was sorry to hear about your experiences of trying to find a wheelchair and how this delayed you being able to visit your baby in NICU. This is certainly an issue that I will follow up to try and avoid the same happening to other mothers.

I hope you and your baby are both doing well and that your are enjoying having her home after 5 weeks of being in hospital.

Kind Regards

Amanda

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