This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

service

Story from nhs.uk

"service"

About: Lincoln County Hospital / Maternity

Staff didn’t talk to each other properly so I were miss told information which ended up meaning I didn’t get to breastfeed my son at all. Then I stayed in overnight an extra night for support with breastfeeding which never happened. Then one nurse jumped to conclusions and not read my notes or actually listened and ended up calling safeguarding so were forced to stay an extra night which Weren’t needed according safeguarding officers within hospital. I will never be having an child there again and Its worth driving 30-1hr to another hospital!!!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Julie Bulteel, Matron Inpatients Maternity, Maternity, United Lincolnshire Hospitals NHS Trust 6 years ago
Julie Bulteel
Matron Inpatients Maternity, Maternity,
United Lincolnshire Hospitals NHS Trust

Submitted on 30/11/2017 at 15:19
Published on Care Opinion at 15:35

I would like to say that I am extremely sorry you have had reason to complain about the care you received whilst at Lincoln County Hospital

Feedback regarding our services is extremely important so that we can learn and improve to ensure that all our women have a positive birth experience.

I will be discussing your concerns with my teams, however, I would be very happy to meet with you to discuss your concerns in more detail so that we may address the issues you have raised.

Please once again accept my sincere apologies for your experiences of our maternity services.

Julie Bulteel

Matron - Inpatients Maternity

Telephone: 01522 597871

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Sue Bennion, Head of Midwifery/Nursing for Women’s & Childrens, United Lincolnshire Hospitals NHS Trust 6 years ago
Sue Bennion
Head of Midwifery/Nursing for Women’s & Childrens,
United Lincolnshire Hospitals NHS Trust

Submitted on 30/11/2017 at 16:51
Published on Care Opinion at 16:57

I am so sorry to hear about your experiences during your stay with us and how it has made you feel.

Please could you get in touch with either myself or Julie Bulteel (Matron for Maternity Inpatients) so that we can meet with you either at the hospital or your home if you would prefer so that we can learn from your experiences and ensure that your experiences do not happen again for anyone else using our services.

I look forward to hearing from you.

best wishes

Sue

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k