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"Visit to Out patient Orthopaedics"

About: Derriford Hospital / Trauma and orthopaedics

I had an appointment at the clinic for a knee injury and was seen within 5 minutes. The doctor explained everything in great detail and answered my questions. I was sent for an X-ray and was then seen by the doctor again within 20 minutes.

The level of professionalism and care was excellent and I was treated courteously and kindly by all staff. It was a very busy clinic and staff were working under pressure but gave of their very best.

I was impressed.

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Responses

Response from Alison Stanton, Complaints and PALS Manager, University Hospitals Plymouth NHS Trust 6 years ago
Alison Stanton
Complaints and PALS Manager,
University Hospitals Plymouth NHS Trust
Submitted on 19/04/2018 at 08:55
Published on Care Opinion at 12:24


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The Matron for Trauma, Orthopaedics and Rheumatology has responded to say;

Thank you so very much for such your wonderful comments I as Matron will ensure that these comments are fed back to all staff involved. Thank you again

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