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"It went downhill from labour"

About: Stepping Hill Hospital / Maternity care

Every visit was great until I went into labour. I arrived at 2am(approx) ... I was taken to a room with my husband, I was sat on a bed and hardly spoken to. After being there 30 mins I asked about the birth pool-which was in my birth plan. I was told it was broke so I couldn’t have it, then the midwife left the room. After being there almost 45 mins I was given gas and air, it didn’t help at all and I said this. I then felt the need to push at around 3.30am.. I was ignored and my husband just supported me as I was having constant contractions. I was told to lie on my back and eventually examined. I was throwing up a lot so was given an injection in my leg for anti-sickness and pain-this helped a lot! I was told to push with my contractions and my daughter was born after only 20 mins of pushing but I did tear badly and I now feel I was encouraged to push too hard/much. Afterwards a different midwife said to me that me and my husband were “very young” to have our own house... well we’re married and having a baby!! The midwife was very rude, condescending and went on to tell me once I asked for “anusol” capsules that and I quote “you’ve lost all dignity in here haven’t you ha ha”. Luckily I’m thick skinned but I’m sure this would’ve been very embarrassing to some women. Overall, 2 very bad, unsupportive and unprofessional midwives. However, I had a student midwife who was absolutely fantastic through my labour and initial after care. Massive praise to them! such a shame the 2 others ruined my experience with bad communication & support! 9 months to bring my daughter into the world like this?! Very disappointed, why couldn’t I be spoken to and told a plan as an alternative to the birth pool? Or asked if I’d prefer to try better birth positions. I didn’t want to be on my back but I was told to lie down and I had really bad anxiety so I did as I was told. Why does age matter about having our own house? Why is it their business? Why have I felt so judged when having my baby? I was in for a few days.. so why have I lost dignity for asking for medication? How is this acceptable?!?! In future I will be going to a different hospital for a positive, happy experience of bringing my children into the world. Thanks for the lack of support!

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Responses

Response from Stepping Hill Hospital 6 years ago
Stepping Hill Hospital
Submitted on 27/11/2017 at 15:14
Published on nhs.uk at 15:40


First, I would like to offer you my congratulations to you and your husband on the birth of your baby.

I was very disappointed to read of your experience at what should have been a joyous occasion of bringing your child in to the world.

I will ensure your feedback is shared with the management team for the maternity services.

However, if you would like us to investigate the concerns you have raised and provide you with feedback, I would be grateful if you contact the Patient and Customer Services Team on 0161 419 5678.

Kind regards

PALS and Complaints Team Lead

Stockport NHS Foundation Trust

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