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"Such reassurance when we were frightened"

About: Torbay Hospital / Older people's healthcare

My parent has recently spend a week here, with a short transfer to Brixham Community Hospital.

This was my parent's fourth stay in hospital over a six week period. my parent is a quiet, private person who has been knocked sideways by their frightening condition and staff throughout their stay were so reassuring to both of us. It was really comforting to know that my parent was receiving such sincere concern and an incredibly quick response to all of their needs from staff on the wards and this despite such constant and necessary demands on their time.

Thank you all so much.

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Responses

Response from Torbay Hospital 6 years ago
Torbay Hospital
Submitted on 27/11/2017 at 11:07
Published on nhs.uk at 11:32


Dear Enquirer

We are delighted to read your encouraging comments.

Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned.

Kind regards

Patient Services

Torbay and South Devon NHS Foundation Trust

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