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Care Opinion

Everyone smiles for me

Posted By junejx96

"Everyone smiles for me"

About: Rampton Hospital / National High Secure Healthcare Service for Women

(as a service user),

Jade Ward

Had the same care plan for a while. Not wishing to change it in any way. I have signed it as happy to go along with any recommendations.

Everyone smiles for me and is good to me and my parents.
No one looked after me in the community, no one smiled
team play games with me- musical chairs with fellow patients- sing along.
Best hospital in the world for care like going to DRC- so happy.
Lots of things to do- at DRC- really enjoy it
10th anniversary- lots of things happening had to go at belly dancing with the rosehips.
Improvements: showers, toilets need a good clean; slippy and dangerous 
Stuff in shop  is too expensive; should be lower when Christmas is coming; 
More about:
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Responses

Response from Annett Magore, Senior Nurse, Modern Matron, Equality, Diversity and Inclusion (Forensic Division), Nottinghamshire Healthcare NHS Trust 6 years ago
Annett Magore
Senior Nurse, Modern Matron, Equality, Diversity and Inclusion (Forensic Division),
Nottinghamshire Healthcare NHS Trust

Submitted on 26/11/2017 at 20:25
Published on Care Opinion on 27/11/2017 at 14:07

Thank you for taking the time to share your positive experience on Jade Ward. The ward manager and the nursing team as well as your clinical team will be delighted to hear that you feel that the quality of care and your experience whilst on that ward is so high that you have rated it “the best hospital” you have been. You also feel there you are able to participate in a range of activities including musical chairs that are offered by both Jade ward and Diamond Resource Centre which is the day care services for women who reside in the National High Secure Mental Health Services for Women. I shall pass onto both the ward manager and the day care services manager these kind words of praise and appreciation.

Thank you for highlighting the areas for improvements around the toilets and showers. I shall ensure that these are addressed immediately. Unfortunately the shop prices cannot be lowered as items are sold at break even and not for profit.

Thanks for participating in the 10th anniversary celebrations of the National High Secure Mental Health Services. Patients, staff and visitors all reported how they enjoyed interacting, dancing, singing and learning in a fun way about activities and therapies on offer. See you at the next event which focuses on Christmas.

Kind regards

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