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"Complaint"

About: Pinderfields General Hospital / Maternity care

I was booked in for an elective Caesarian in April. The midwife was lovely and went with me to the theatre. I had the Caesarian section at the time given. Everything went well until my birthing partner had to go out of thetare. Whilst i was getting stitched up I was not able to hold my baby, the staff there were complaining that they don’t have time to hold the baby, to my understanding there is a midwife there to look after the baby after the delivery!!! Instead they were doing their paperwork.

Later on that evening I was taken to the ward, the ward was right at the back, the next morning I was forced by midwives to go make the babies feeds from the feeding room myself. The feeding room was situated right at the front of the unit. It was a long walk from my bed which took me at least 5-10 mins. Just after a cesarian that is a long walk. My baby was left crying and no health care assistant or midwife went to the baby.

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Responses

Response from Pinderfields General Hospital 6 years ago
Pinderfields General Hospital
Submitted on 23/11/2017 at 10:40
Published on nhs.uk at 11:30


Thank you for taking the time to post your comments on NHS Choices.

Congratulations on the birth of your new baby.

I am sorry to read of your experience expecially at a time that should be a celebration for you and your partner.

Having a baby is daunting for anyone and it is disappointing that your experience was not what it should have been.

I wonder if talking through your concerns with our PALS team might help you.

They can be contacted on 01924 542972 or via email PALS@midyorks.nhs.uk

Thank you again and I wish you and your new baby all the best for the future.

Kind regards

Clare Blackburn

(Complaints & PALS Improvement Lead)

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