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"Rude receptionist"

About: BPAS Doncaster Clinic

The receptionist was quite rude, considering i was a young teenager with my parents, we had to drive 39 miles, to be told my dad had to leave, he’s the driver thats why he was there. All the other staff seemed ok, rooms way too hot if dealing with sickness

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Responses

Response from BPAS Doncaster Clinic 6 years ago
BPAS Doncaster Clinic
Submitted on 21/11/2017 at 10:22
Published on nhs.uk at 11:31


Thank you for taking the time to share your experience, your feedback is extremely important to us.

I am very sorry that you feel your experience was not entirely positive and I can assure you that the issues raised will be shared with the relevant Manager.

However, if you wish to discuss this matter privately, please do not hesitate to contact me directly by phone, 0845 365 5050 or by email at clientservices@bpas.org. Kind regards, Pam Field.

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