"My Hospital Experience"

Following a two-week stay in Worcester Royal Hospital (WRH), I have been reflecting on the Care Quality Commission’s Report that assessed the WRH as being ‘inadequate’.

The quality of medical and social care I received was of the highest standard. This includes from not only the Consultants, Doctors, Nurses (and Student Nurses on placement) but also from the ancillary staff; the porters who wheeled me along the corridors to and from the x-ray department; the cleaners; the bed makers and those who served my meals. All were kind and helpful and nothing was too much trouble.

The negative reporting of WRH’s performance is, in my opinion, appalling and does not necessarily reflect patient experience.

To all the WRH staff, my sincere and grateful thanks for your professionalism, carried out with good humour, under difficult circumstances.