"It's a shame that such good care was spolit by the long wait!"

About: Queen's Medical Centre

(as the patient),

I had an appt for 9.30am, not seen for at least an hour. I think half an hour would be acceptable, but waiting an hour is unacceptable!

The staff were lovely when I was seen - kind and took care, but I was so nervous after waiting that long I almost had a panic attack. It's a shame that such good care was spoilt by the long wait.

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