This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Recovery/staff nurse Exceptional"

About: Cumberland Infirmary / General surgery

Staff nurse -Recovery.

Wanted to leave a review as i felt this Nurse deserved recognition for their excellent caring attitude.I was very nervous and this nurse was fantastic at their job.The nurse put me at ease .Chatting distracting me from my anaesthetic. In recovery the nurse was there to comfort again.Thank you for you kindness Keep doing what you do.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Cumberland Infirmary 6 years ago
Cumberland Infirmary
Submitted on 22/11/2017 at 11:46
Published on nhs.uk on 24/11/2017 at 03:16


Dear Adele,

Thank you so much for taking the time to give our staff this lovely feedback.

I am very pleased that the staff member you mention was able to assist you and put you at ease.

Reassurance and feeling safe are very important when you feel very nervous before surgery.

I hope that the nurse will be able to recognise themselves in your kind feedback.

Thank you for giving us the option to share these comments with them, and the wider team in theatre and recovery, I am sure they will be pleased to hear that you felt well cared for.

We know that all of the staff work incredibly hard and they will be pleased to hear that this is recognised and appreciated by patients.

With best wishes for your continued recovery

Alison S-D

Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k